Skip to main content

Add a new provider

Steps to add a regulated or non-regulated provider to your Provider Directory in Access Provider Manager.

Written by Billy Dilks

You can add new providers to your Provider Directory to ensure accurate records for care coordination and compliance. You'll need Administrator permissions to do this.

Add a regulated provider

Regulated providers are registered with the Care Quality Commission (CQC). You can use their CQC Location ID to automatically populate their details.

  1. Click Add Provider in the Provider Directory.

  2. Select Regulated Provider.

  3. Enter the Care Quality Commission (CQC) Location ID in the CQC Location ID field, then click Lookup Provider.

  4. Review the auto-populated provider details, then click Next.

  5. Complete the Provider Information fields, then click Next.

  6. Complete the Location Details fields, then click Next.

  7. Complete the Settings fields, then click Next.

  8. Add any optional Service & Support details, then click Next.

  9. Review the summary, then click Add Provider to submit.

⚠️ Important: If a duplicate warning appears, review the existing record before continuing. Click Cancel to stop or Continue Anyway to proceed.

Add a non-regulated provider

Non-regulated providers are not registered with the Care Quality Commission (CQC) and require manual entry of all details.

  1. Click Add Provider in the Provider Directory.

  2. Select Non-Regulated Provider.

  3. Complete the Provider Information fields, then click Next.

  4. Complete the Location Details fields, then click Next.

  5. Complete the Settings fields, then click Next.

  6. Add any optional Service & Support details, then click Next.

  7. Review the summary, then click Add Provider to submit.

⚠️ Important: If a duplicate warning appears, review the existing record before continuing. Click Cancel to stop or Continue Anyway to proceed.

Related Articles
Did this answer your question?