Access Provider Intelligence gives you powerful search and filtering tools to find any provider in your network quickly and efficiently. Whether you need to look up a care home, a care agency, or a top-rated provider in a specific area, you can locate and review providers in just a few steps.
⚠️ Important: You'll need a valid Access Provider Intelligence account to use the search and discovery tools.
Find a provider using the search bar
You can search for any provider in your network using the search bar at the top of the Providers section.
Click Providers in the main menu.
Click the search bar at the top of the page.
Enter any of the following to find a provider:
Provider name or part of the name.
Location, for example a city, postcode, or region.
Care Quality Commission (CQC) ID.
4. Review the results as they appear below the search bar.
📌 Note: You do not need to enter the full provider name. Partial searches will return matching results.
Filter your search results
You can apply filters to narrow your results and find the most relevant providers for your needs.
Click Filters to open the filter panel.
Select from the following filter options:
Service type: for example, Residential Care Home, Domiciliary Care, or Nursing Home.
CQC rating: Outstanding, Good, Requires Improvement, or Inadequate.
Provider type: Regulated or Non-regulated.
Location: limit results to providers in a specific city or region.
3. Select multiple filters to combine your criteria, for example all Outstanding-rated care homes in Manchester.
4. Click Apply filters to update your results.
5. Click Clear filters to reset and start a new search.
🤓 Tip: Use the CQC rating filter set to Outstanding for instant access to the top-performing providers in your area.
Review your search results
Each provider result displays key information at a glance so you can quickly identify the right provider.
Detail | What it shows |
Provider name | The full registered name of the provider. |
CQC rating | The current rating and most recent inspection date. |
Service types | The types of care services the provider delivers. |
Documents | An icon or count showing whether knowledge or documents are attached to the provider record. |
Click a provider's name to open the full provider record, where you can add notes, view documents, and manage contacts.
Good and poor practice
Good practice
Use partial name searches when you are unsure of the exact provider name — results will still return matching providers.
Combine multiple filters to narrow your results quickly, for example filtering by service type and CQC rating together.
Use the location filter to focus your search on a specific area when managing a large provider network.
Review the document count in search results to quickly identify providers with attached knowledge or compliance documents.
Poor practice
Searching without filters when managing a large network, which can return too many results and make it harder to find the right provider.
Relying on full name searches only, which may miss providers with slightly different registered names.
Not using the CQC rating filter when looking for high-performing providers, which means manually reviewing each result.
Summary
The search and discovery tools in Access Provider Intelligence make it quick and easy to find any provider in your network. Using the search bar alongside filters for service type, CQC rating, provider type, and location will help you locate the right providers efficiently and take action directly from the search results.