Access Provider Intelligence gives you powerful market overview tools to help you understand the landscape of care providers in your region or organisation. By aggregating and visualising key statistics, you can identify patterns, benchmark performance, and spot opportunities or risks across the provider market.
⚠️ Important: You'll need the appropriate permissions to view market statistics and export data. Check with your administrator if you cannot see the market overview tools.
Key features
Feature | Description |
Instant market statistics | View totals and breakdowns by Care Quality Commission (CQC) rating, service type, and location at a glance. |
Dynamic visualisations | Interactive charts and tables present complex data clearly and accessibly. |
Filter and drill down | Focus on specific geographies, provider types, or quality bands for targeted analysis. |
Comparative benchmarking | Measure providers against local, regional, or national averages. |
Export ready | Download market summaries and visuals for board reports or presentations. |
Understand the data
The market overview gives you a range of statistics to help you analyse the provider landscape quickly and accurately.
Total providers: A count of all providers tracked in your organisation.
Ratings distribution: A breakdown of providers by CQC rating, including Outstanding, Good, Requires Improvement, and Inadequate, displayed using colour-coded charts.
Service type mix: The proportion of care homes, domiciliary services, nursing homes, and other service types.
Location analysis: A comparison of provider numbers across different towns, counties, or regions.
Knowledge integration: An indicator of which providers have uploaded documents, summaries, or additional information.
Customise and export statistics
You can apply filters and download statistics to focus your analysis and share findings with your team.
Click Filters to apply filters by location, service type, CQC rating, or regulated and non-regulated status.
Review the updated charts and tables based on your selected filters.
Click Export to download the statistics, charts, and tables in your preferred format.
📌 Note: Supported export formats include Portable Document Format (PDF), Excel (XLSX), Word (DOCX), Comma-Separated Values (CSV), and plain text (TXT).
🤓 Tip: Download market summaries in PDF format for board reports or presentations, and in CSV format for further data analysis.
Use cases
The market overview tools support a range of strategic and operational tasks.
Strategic planning: Identify supply gaps, quality issues, or capacity trends across your provider network.
Risk assessment: Spot clusters of providers with low CQC ratings or recent deteriorations in performance.
Policy and funding: Support funding applications or policy reviews with robust, up-to-date evidence.
Good and poor practice
Good practice
Apply filters before exporting to ensure your statistics are focused on the relevant geography, service type, or quality band.
Use the ratings distribution chart to quickly identify providers that require improvement or are rated Inadequate, and prioritise follow-up actions accordingly.
Download market summaries regularly to track changes in the provider landscape over time.
Share exported statistics with your team in the appropriate format — PDF for presentations and CSV for further analysis.
Poor practice
Exporting unfiltered data when you only need statistics for a specific region or service type, which makes reports harder to interpret.
Relying on a single metric, such as CQC rating alone, without considering service type, location, or knowledge integration when assessing the provider market.
Sharing exported data containing provider information with people who do not have the appropriate permissions to view it.
Summary
The market overview and statistics tools in Access Provider Intelligence give you a clear, data-driven picture of the care provider landscape in your organisation. By using filters, visualisations, and export options effectively, you can support strategic planning, risk assessment, and compliance reporting with confidence.