Skip to main content

View usage reports in NotesCentre

Steps to access and understand usage reports in NotesCentre.

Written by Billy Dilks

Usage reports give administrators visibility of how NotesCentre is being used across the organisation. The reports show transcription counts, active users, and processing times, helping you understand adoption and identify where additional support may be needed.

📌 Note: Usage reports are only available to users with an administrator role. If you need access to usage data and cannot see the reports, contact your system administrator.

Access the usage reports

  1. Click Features then Usage Reports.

  2. The dashboard loads with a summary of activity across your organisation.

  3. Use the date range filter to narrow the data to a specific period.

Understand the dashboard

The dashboard displays the following metrics:

Metric

Description

Transcription count

The total number of notes processed in the selected period.

Active users

The number of users who have created or submitted at least one note.

Processing time

The average time taken for a note to move from Processing to Complete.

Export usage data

  1. Click Export from the usage reports dashboard.

  2. The data downloads to your device as a spreadsheet.

Did this answer your question?