Skip to main content

An overview of NotesCentre

Everything you need to know about NotesCentre, what it does, and who it is for.

Written by Billy Dilks

An AI-powered note-taking tool built for local authority teams, NotesCentre turns voice recordings, typed text, or uploaded files into structured, professional notes in minutes. You capture your input, the AI transcribes and drafts a summary against your organisation's template, and you review and finalise it before saving it to your case management system.

How it works

NotesCentre follows the same workflow whatever type of input you use:

  1. Capture — record your voice, type a note, or upload a file.

  2. Process — NotesCentre transcribes any audio and drafts a summary against the template you choose.

  3. Review — check the draft, make any corrections, and adjust the wording to match your professional voice.

  4. Use — download the note, copy it, or send it directly to your case management system.

Key features

Feature

What it does

Voice recording

Record what happened after a visit or call and let the AI draft the note for you.

Text and file input

Type a note or upload a file — both follow the same processing path as audio.

Templates

Your organisation's templates control how the AI structures its output.

Combine Inputs

Bring several notes together and process them into a single summary.

Edit with AI

Ask the AI to make changes to a summary conversationally.

Smart References

See exactly where the AI drew its content from, linked back to the source.

Form Renderer

View structured, multi-field summaries mapped to assessment form fields.

Conversation Guides

Follow a structured prompt during a visit or call to make sure nothing is missed.

Reference Library

Store and browse policy guidance and documentation standards.

Compare

Measure documentation against a reference standard and get AI feedback.

Mosaic integration

Send completed summaries directly into Access Mosaic (optional add-on)

Who NotesCentre is for

NotesCentre is designed for anyone working with case notes and records in a local authority setting.

Role

Typical use

User

Frontline staff who capture notes and need structured records quickly.

Organisation Administrator

Manages users, templates, and reporting within the organisation.

📌 Note: Sections covering administration features — such as the Template Builder, usage reporting, and retention period — apply to organisation administrators only.

What you need

NotesCentre runs in your web browser — there is nothing to install. It works in Chrome, Edge, Firefox, and Safari, and requires an internet connection. To record audio, your browser will need permission to use your microphone.

Did this answer your question?